This page is to help users that have received the 'Something went wrong' message when trying to login. There are answers for mobile (iOS) and Desktop. We recommend that you check out this article if you need help with your password, username or have been locked out of your account.
The short answer is that there may be something specifically going on with your account. If you are absolutely sure the information you are inputting is correct and are still seeing this message please contact support for further assistance.
The quick answer is make sure that you have the most recent update of the app on your device.
If you have previously enabled the 'Stay logged in' feature and then you installed an update to the iOS version, or if you have recently imported the app onto a new iPhone/iPad from an older Apple device via iTunes/iCloud sync the app may no longer recognise the device/operating system version and return the 'Something went wrong' error.
In this instance please delete the app then re-install the most recent version from the Apple App store.
If you still get the error trying to log in again after this please contact us through our support page here.