This article provides detailed information for switching existing connected NatWest accounts to Open Banking on the web application (Desktop) and mobile application (iOS/Android).
We would highly recommend you switch to Open Banking for existing connected accounts if they are applicable to do so. You can read more about why it is useful here.
We are gradually offering users the option to switch in a controlled phased roll-out to ensure there are no issues. If you are not yet seeing the ‘Switch to Open Banking’ button for your connected accounts, please bear with us as we work to bring this to all our NatWest connected users.
1. Types of NatWest accounts supported for switching to Open Banking
2. Switching to Open Banking for supported NatWest accounts (Desktop)
3. Switching to Open Banking for supported NatWest accounts (iOS/Android)
1. Types of NatWest accounts supported for switching to Open Banking
Currently, you will see a “Switch to Open Banking” button for all your connected accounts, however, at this time only NatWest Current Accounts, Credit Cards and some types of Cash Savings accounts are supported for Open Banking connections. ISA accounts are not currently available via Open Banking.
2. Switching to Open Banking for supported NatWest accounts (Desktop)
Step 1. Navigating to the accounts page
- If you are in full screen mode you will see the Accounts tab on the top ribbon of your main dashboard.
- If you are on a smaller view you will see
in the top left hand corner. - Click on it and select Accounts from the drop down menu.
- For both views you will now be in the accounts page.
Step 2. Switching to Open Banking
- Next to your NatWest accounts you will see ‘Switch to Open Banking’
- Click on ‘Switch to Open Banking’
- Please make sure you have checked if your account is eligible to switch here.
- Please follow the prompts on the NatWest page
3. Switching to Open Banking for supported NatWest accounts (iOS/Android)
Step 1. Navigating to the accounts page
- On your main dashboard tap on Accounts in the bottom ribbon
- You will then be taken to the page showing you all your available accounts
Step 2. Switching to Open Banking
- Tap on the account you want to switch
- Select ‘Migrate Account’ from the menu
- Please make sure you have checked if your account is eligible to switch here.
- Please follow the prompts on NatWest page
4. FAQs for Open Banking
I’m seeing two versions of the same account after switching to Open Banking
There are duplicates on my account when I switched to Open Banking
I can see a "switch to Open Banking" button but I can't find the account on my banks site