This article is used to help users that are having issues with the Balance Trends part of their Balance History. If you are trying to use an Offline Source in your Balance History then you will want to click here.
What the problem?
Some of you have reached out to the support centre to say you were having problems with Balance Trends (or net trend) part of your balance history. The specific issue is with spikes occuring on the current day. The good news is we have added a fix for this. The better news is that it is really easy.
For ALL your accounts except your Offline Sources (if you want to know more about these click here) you need to refresh them (Like Right now!). Once you do this the spike will disappear along with the net line on the Balance History Page. If you are still having issues with this after following the fix then please contact firstname.lastname@example.org so we can have a look for any errors specific to you or your accounts.