So when we give the App an update to give you the best view of your money that we possibly can some of you have said they are struggling to login. For the vast majority of you this isn't relevant but for you select few that are reading this we have a solution: you need to Clear your browser Cache.
Each browser does this differently, so here's the recommended steps:
- Go to your favourite web browser
- Search how to clear your cache and follow the relevant instructions
- Come back to Money Dashboard and attempt to login again.
- If you continue to have issues then I would try another browser (Just to make sure)
- If this doesnt work then contact us through our support page so we can investigate further. Please include the following information
- The type of device (Desktop, IOS, Android)
- Browser you are using