13/02: Issue with missing transactions
We are aware of an intermittent issue with some Barclaycard accounts where users see correct balances but no new transactions.
What does this mean?
The balance displayed on your account connected to Money Dashboard will be correct, however:
- You may be missing transactions
- Your balance history graph and spend charts including this account may be inaccurate
Who is impacted
The issue does not affect all accounts or all users. If you are impacted please drop us a request here.