If your account isn't supported by Open Banking, you may receive a message from your bank stating so.
The message will normally contain something similar to the following:
Sorry, we couldn't set up sharing
It's not possible to setup data sharing from any of the accounts you have with <Your bank>.
It's possible to receive this message due to a number of setups, including but not limited to:
- The account being setup outside of the mainland UK (Channel Islands etc.).
- Only having Savings Accounts or other account types not supported by Open Banking.
Unfortunately, Money Dashboard Classic is unable to add these account types at this time, but urge you to reach out to your bank for clarification on what may be causing this message.
For more information about which open banking connections are available on Money Dashboard Classic, please refer to the following articles:
What Open Banking connections are available & what you need to do