This article provides information for participants of the Money Dashboard Members programme within our Classic app (see here). If you only use Money Dashboard Neon, the following information will not affect your use of our service.
You may have seen from our recent blog post that we’re incredibly excited to have launched Money Dashboard Neon. Your Money Dashboard Classic account is still supported as before and you can of course continue to enjoy the service, we are simply directing any new users to get started with Money Dashboard Neon.
While referrals to Money Dashboard Classic via our members programme are still open, over time our aim is to introduce our member share programme into Money Dashboard Neon so that you can benefit from earning member shares each time you bring a friend onto the new app.
We have answered some frequently asked questions about what will happen to your existing member share profile below.
NB: You will need to create a new account to use our new app. Please take care to use the same email address you used with the existing app so that we can reconcile your member shares when these are added.
Can I still share my member referral link now?
Yes, you can still share your member referral link. However, please note that it will direct the person you share it with to Money Dashboard Classic, not our new app, Money Dashboard Neon. You will still earn member shares for the referral as before.
Will I lose my member shares if I sign up to Neon?
All member shares you have earned to date have been recorded and your count of total shares are safeguarded. This means that when membership functionality is added to our new app, we’ll reflect back the same number of member shares as you currently have so you can continue referring friends and earning member shares as normal. Over the coming months we’ll keep you updated on progress with the new app and support you in making the transition so that you can retain access to the member shares you’ve earned.
Important: In order to facilitate an easy transition for your member shares to our new app, we ask that you register to the new app using the same email address you did with our existing app. This will help us to match up the two accounts and ensure your existing member shares are transferred.
When will membership referrals be added to the new app?
In launching an entirely new app, one of the benefits is that we are able to take a new approach to how each feature is built. When we add the membership functionality to the new app we want to ensure we develop it in the right way and incorporate much of the feedback you have provided.
For example, we are thinking about how to make it easier to share your members' links in the way that suits you, and how to improve the reporting of how many member shares you’ve earned so that this is always clear.
As such, we will be taking some extra time to develop membership for the new app rather than repackaging the existing pages and reporting. We can’t provide an exact date for the release of this just yet, but will endeavour to add it before placing any restrictions on access to the existing app.
What does this mean for the existing Money Dashboard app?
Your existing Money Dashboard account will remain the same and we will continue to support you as normal. We’ll simply be directing any new users to sign up for Money Dashboard Neon.
For more Frequently Asked Questions about Money Dashboard Neon, please click here.